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SHIPPING TIMELINE

We offer free shipping to the US, and UK. Any product(s) you purchase from our store normally takes 5-8 business days to deliver.

Note: due to the global pandemic, there can be slight delays in order to arrive.

You can contact us at orders@floridaleatherfactory.com if your product(s) is not shipped in the mentioned timeline.

Shipping Timeline
Tracking

TRACKING

Tracking information will be forwarded to you via email once the product is shipped from our location.

You can track your order status from our Order Tracking Page Or contact our customer service team at orders@floridaleatherfactory.com

COURIER SERVICE

We use the most valuable courier services that are known for shipping products timely. We may choose to ship from US and UK or we may prefer to ship your item(s) from our warehouses in overseas using services such as DHL or FedEx.

Globe Box
Return Box

DAMAGED/DEFECTED ITEM(S)

If your ordered item(s) was damaged during the transit, please contact us within 3 days. We put 100% efforts in providing the best quality product and services to our customers.

FREQUENTLY ASKED QUESTIONS

Do you ship outside of US?

Yes, we ship worldwide and in most countries we offer free shipping that includes USA, and UK. For a few countries, customers may have to pay a VAT charges (custom taxes) when they receive their orders.

What day will my package ships?

Tracking information will be forwarded to you via email once the product is shipped from our location.

How can I change my shipping address.

Simply, contact our customer care at orders@floridaleatherfactory.com to change shipping address.

How can I reschedule my delivery time?

If you want to make changes in your order, simply contact our customer care at orders@floridaleatherfactory.com. If the order is already shipped and on its way to you, you need to contact the courier service that is delivering your parcel and reschedule.

How do I track my order?

After placing your order, you will receive a tracking link from us within a few days. You can track your order status from our Order Tracking Page Or contact our customer service team at orders@floridaleatherfactory.com

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Address: 1, Brisbane Road, Ilford, London IG1 4SS, UK. | Tel: +1 240-332-8911, +44 7438 768751 | Email: orders@floridaleatherfactory.com

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